Managed Service BU

Managed Services & 24/7 Security

The company’s primary objective is to keep business operations always active in a secure, efficient, and uninterrupted manner.

Through Managed IT Services, a complete and continuous support is provided with clear SLAs and 24/7 coverage, essential to guaranteeing maximum business continuity. The expert team is constantly available, both remotely and on-site, to manage hardware replacements, reconfigurations, and advanced troubleshooting activities, ensuring high performance, constant security, and total reliability.

Thanks to proactive monitoring and preventative, corrective, and evolutionary interventions, the company anticipates problems rather than simply resolving them. This approach improves infrastructure efficiency and minimizes risks and downtime. The offering also includes a single point of contact, simple and transparent, for real-time management and monitoring of all requests.

Managed Security Services (MSSP)

As a Managed Security Service Provider (MSSP), the company protects customers’ IT infrastructures with a comprehensive and continuous approach. From constant surveillance to threat detection, from behavioral analysis to rapid incident response, every level of the IT environment is secured (networks, IoT devices, and collaboration platforms), guaranteeing peace of mind and operational continuity.

ISO/IEC 20000-1:2018 Certified Excellence

The company is ISO/IEC 20000-1:2018 certified, the international standard for IT service management. This certification guarantees that the adopted processes are structured, measurable, and quality-oriented, ensuring reliable, transparent services that comply with the sector’s best practices.

Areas of Expertise

  • Network: High-performance connectivity, firewalls, VPNs, and corporate network design.

  • Security: Multi-level defense, vulnerability management, and incident response.

  • Collaboration: Continuous support for communication and collaboration tools.

  • Industrial / IoT: Monitoring and management of industrial devices and IoT gateways.

  • Data Center: Management of servers, storage, backup, and cloud solutions for resilience and agility.

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