Cisco Meeting Room Managed Service

End-to-end management of your Cisco meeting room infrastructure, video conferencing platforms, and real-time monitoring. Every room, every call, every time.

What is the Meeting Room Managed Service

Collaboration rooms, fully managed.

Cisco Meeting Room is the gold standard for enterprise video collaboration — from compact huddle spaces to full executive boardrooms. We deliver it as a fully managed service, covering hardware, software, integrations, and 24/7 operations.
Through proactive monitoring and preventative interventions, our team ensures every room is ready before the first invite is sent. Issues are detected and resolved before they ever reach a meeting participant.

Process

From day zero to steady state.

A structured three-step approach — from mapping your rooms and platforms to deployment and continuous managed operations. Every meeting space is ready from day one.
01
Assessment
We audit your existing rooms, AV equipment, and collaboration platforms. We map usage patterns, identify gaps, and define the right architecture for each space — from huddle rooms to executive boardrooms.
02
Design & Deploy
We design, install, and configure all hardware and software — Cisco Room Kits, codec systems, displays, and platform integrations. Rooms are tested, certified, and handed over ready to use.
03
Managed Operations
Ongoing 24/7 monitoring, firmware updates, user management, and incident response. We keep every room online, every platform connected, and every user supported.

Capabilities

System Deployment
Full installation and configuration of Cisco Room Kits, codec systems, displays, cameras, and audio peripherals. Every room deployed to specification, tested, and certified before go-live.
User & Room Management
Centralised management of user accounts, room calendars, device policies, and permissions. Seamless integration with Active Directory, Exchange, or Google Workspace.
Analytics & Reporting
Detailed usage analytics — occupancy rates, call quality metrics, platform adoption, and capacity trends. Data-driven insights to optimise your real estate and meeting culture.
Security & Compliance
End-to-end encryption, access control policies, firmware compliance, and audit logging. We ensure your collaboration environment meets regulatory and corporate security requirements.
Hybrid & Multi-Platform
Support for Cisco Webex, Microsoft Teams Rooms, all manged from a single managed environment.
Proactive Monitoring
Continuous health checks on every device, codec, display, and network link. Issues resolved before they affect a meeting — with real-time alerting and guaranteed SLA response.

Let’s Talk

Book a free call with our collaboration specialists. We’ll assess your current room setup and outline the right managed service for your organisation.